Customer Testimonials
Excellent dealer start to finish. Salesman Girsh couldn't have been nicer and went beyond to make sure we were happy with our decision. He walked through all options and worked with other dealers to get the exact car that we wanted. It took several days of effort on his part, but we couldn't be happier. Tara, the delivery specialist was also great. She took her time to explain all the features of the new car and went over several things multiple times to make sure we understood. Great customer service, great dealership.
What an amazing car buying experience. Our sales rep, Sam, was the nicest guy in the world. There was absolutely no pressure placed on us in any part of our transaction, from sales to finance. I have bought a lot of cars over the years and the team at World Subaru are among the best I've ever dealt with. Thank you for making it a great experience for me and my son. Tara was amazingly helpful when we took delivery of the car and explained all the features and bells and whistles. If you are in the market for ...
Tara is very helpful and knowledgeable about setting up and explaining the vehicles they offer.
Sam and Tara. I did it in three word. The equal extraordinary service!! I used to sell Subarus. Sam is more stellar as an agent than any I’ve encountered. I say agent because he is not the typical salesman. He listens. There’s NO press! And Tara is very accommodating and helpful to understand the intricacies of how to operate the car. Fabulous experience!
Wonderful service and fair pricing. Tara Mullins the Delivery Coordinator was great - her knowledge and patience during the review process was impressive. I great experience!
Glen Miller in Sales and Tara Mullins in Delivery make this dealer special. So much care and value for the person and the relationship and not just the transaction. Glen gets you the best deal and Tara makes sure you are comfortable and knowledgeable with your new vehicle. A wonderful team and the primary reason why we keep going back.
The was a 10 out of 10 experience! Everyone was so friendly, honest, helpful, and knowledgable. The purchase and trade-in went so quick and smooth.
They were honest, helpful and their quotes were accurate. There was no pressure to purchase and they were patient and easy to deal with.
They were quick, efficient, and effective. Both cars are being serviced by World Subaru with confidence.
I had the pleasure of purchasing a 2024 Outback XT from George Notte at World Subaru on 10/17/23. George was a true professional. George proved to have excellent product knowledge, applied no pressure to buy, and helped me find the right car. He was always kind and put me at ease when I asked him to see the same car again so I could make sure it was the right one for me. George realized that I have a physical disability and went so far as to bring cars from the back of the lot upfront to me so I didn't ...
Knowledgeable, efficient, well trained staff. GLEN "JR" , our sales agent had our car gased and ready for our test drive. He took care of all the details, (registration, insurance, car prep, apps set up, financing paperwork, etc) smoothly, and calmly before handing us off to Khristin. As the finance officer she clearly explained each document we were signing as well as the pertinent protection packages available to us. Finally, Tara took us out to the vehicle and explained every detail of the controls, touch screen, and settings necessary to operate our new Subaru Forester Touring SUV. From the ...
This dealership is the best. I worked with Shane Henderson, Timothy Stewart, and Tara Mullins. Each was extremely professional, friendly, and knowledgeable, making my car buying experience smooth and painless. Highly recommend going to this dealership for any car buy.
Our sales rep Sam was absolutely wonderful! Very helpful with a warm personality which made the experience enjoyable and not stressful . Also Tara was so intuitive about all the things we needed to know to enjoy our new cars !
Sam and Tara were professional and trustworthy and fun! Everyone was helpful and patient. I love my new car! Highly recommend this place and the friendly and supportive staff.
Very welcoming as you enter the dealership. We met our salesperson Stephanie Graybush who was very professional, helpful, friendly and knowledgeable about Subarus. We also met with Shane and Michael also non pressure individuals. We purchased a 2023 Subaru Limited Forester and were given an informative tutorial in and outside of the SUV by Tara Mullins. Overall we were very pleased and impressed by each person we met .
Sorry, I am not good at writing reviews. Everything is good so far. Thank you.
My salesman Girsh once again made sure that I got the perfect car. This is my 7th vehicle from this dealership. Girsh listens to the customer's needs and makes sure they get the right car and right features to fit their lifestyle. He is there for the customer from the first visit and years to come. He listens to his customer and knows their priority in a new car. He is a calming presence and takes the stress out of making a major financial decision. Tara, who is really a gem, sits in the car with the customer once ...
Attentive, knowledgeable and patient sales and purchase processing staff. Dennis was extremely helpful answering my many questions about certified pre owned process! And Tara really knows her stuff with the driver details in maneuvering the car and technology!!! Ron was a great explaining warrantee options. We came home with a terrific 2021 Forester Limited (Certified Pre Owned, of course) and love it ! Thanks Dennis, Tara and Ron.
Great personal, friendly service. All the staff I interacted with were courteous, sincere, and trustworthy. When they could give me a break, they did. My salesman followed up regularly and kept his word. The financing dept was transparent and helpful.
I picked up my leased Forester, and I so well taken care of. Everyone makes me feel part of the family. I love my Forester. Many thanks to the following people who made the process painless: Stephanie Graybush who prepared all the paperwork (very efficient). She is a delight to work with. Ron Graybush who did the financial end, and made things easy to understand. Tara Mullins, who helps make a senior understand the workings of the car, and you don't feel incompetent. Mike Lomazzo who got me thinking about getting my lease now, and helping me with the ...
Courteous, professional, efficient, and knowledgeable staff. The process of buying the car was so smooth and effortless.
Great people and environment always willing to help, Tara, David, Steven from sales to parts department I will come back to buy more cars in the future
We worked with sales representative, Girsh, who was knowledgeable and friendly. Tara, our delivery specialist, helped us with the new features and the technology. Overall, a great experience dealing with World Subaru. I would highly recommend them.
Travis and Tara were very responsive and friendly. Thoroughly explained the features of the vehicle and options. The Forester runs smoothly and I look forward to a positive experience with this dealership.
Our sales representative, Glen Miller, was a pleasure to do business with. He was very knowledgeable and answered our questions about different models but especially the Legacy. I really wanted another sedan. This was the perfect fit for me and my family. He encouraged us to take a test drive, which we did. Once I drove it, I knew this was it. Hard to find a “full size” sedan. Glen went over different options and explained each. He made us feel very relaxed and not nervous about this big purchase. He’s a great representative of your dealership Tara Mullins ...
I had a wonderful experience with World Subaru. Couldn't have asked for a better team: Stephanie in sales, Kristen in finance and Tara in delivery. What a rarity and treat having an all female team help me purchase my vehicle. They continue to address any questions I have. Also, just loving our Ascent. Highly recommend World Subaru!
Glenn (JR) Miller is a very good sales person very helpful and informative.ver good experience over all, Tara and Alli also were very helpful with the technology.
The sales consultant and delivery specialist Mr glen Miller and Miss Tara Mullins went beyond being helpful in making my purchase of a new forester. Everything they said i could expect from them and more was right on the mark.I would recommend world subaru
Best option around for a subaru. Best team in the business and the process was excellent, smooth, and enjoyable.
Alli and Tim was AMAZING! thank you for giving me the best car buying g experience!!! I love my new car
I’m updating my review after post buying my car. Until fully paid and bought this SUV they have done great service. Since then there is not a good response for my new car number plate. My given temp number plate was expired last week and no update. I’m afraid driving car without having valid number plate. Hopefully someone would expedite my request.
A random phone call about the status of my lease being up in January led to an unexpected trip to World Subaru in Tinton Falls to look at a 2016 Forester which turned into coming home with a 2024 Legacy. Thank you Joe Wajda and Tim, Mike L., Tara, Kirk, Rudy, Kristen and Joe(?) for making it an amazing experience with a much better outcome than I have originally hoped! This is my third vehicle from World Subaru and I could never give them enough praise for their professionalism, incredible quality product and outstanding customer service on all accounts!
Very comfortable shopping atmosphere. No pressure. You're allowed to walk around. When you are ready, you approach them for help. My salesperson was Dennis McWeeney. I highly recommend him.
My wife wanted a certified 2020 or newer Subaru Forester. In Consumer Reports online, we found several matches she liked at World Subaru in Tinton Falls, NJ. Stephanie provided an enjoyable and professional car-buying experience at the dealership. Although the car we'd seen online was pre-owned, it was pristine as a new car. Stephanie stepped us through all the details, and with help from Kristen in finance and Alli, who oriented us to the car's excellent features, we happily drove it home that day. We were very impressed with the team at World Subaru, and we'll be back ...
Excellent very easy experience with the sales and delivery departments. They are true professionals very knowledgeable.
2nd time back to get a Subaru, GREAT PEOPLE, Sam Shepard and Tara Mullins are the best, made me feel right at home and walked me through everything. Very patient both of them. I will keep coming back..
Great buying experience. No pressure with sales or financing. The Outback was very fairly priced. We had a great how-to session with the vehicle's tech and all questions were answered perfectly. I would definitely buy a Subaru here again.
This was our first time looking at a Subaru and purchased an Outback Wilderness edition for a fair price. JR, our salesperson and Tara were amazing to work with!!! JR was professional, knowledgeable and courteous. He took the time to make sure all of our questions were answered and did not pressure us. We were not familiar with the latest technology for the car and Tara took as much time as we needed to show me all of the car's features. I was very impressed when she attached my easy pass, set up my radio favorites, set up my ...
Great car-buying experience.No games. Everything explained clearly. No pressure, just facts. Would recommend to a anyone in NJ looking for a Subaru
The salesperson was extremely helpful and knowledgeable. I feel we got a great deal. I highly recommend Tim Stewart.
Good customer service! Pleasant staff …I’m very satisfied with my last two visits for service and with my Subaru
World Subaru is amazing! Everyone is so kind and helpful. They always take great care of me and my car!
The customer service reps are very nice in person but t don’t like the off site scheduling system. Unhappy the new owners discontinued the VIP program for those of us that hit with our new vehicle purchase
Lawrence Chan was outstanding in his service for our Outback. Very professional and communicated frequently on the status of our repair. Loaner car was also an Outback. Top shelf service. Extremely happy with the outcome and the Subaru dealership. Keep up the great work Lawrence and Shrewsbury Subaru!!!
Always polite and professional, the staff and service people have you in and out in no time at all. They are honest and tell you what you need and what can wait another year. Workmanship is reliable.
Addressed concerns and answered questions in a helpful manner. Got me in for service as per my appointment time.
Tara is amazing. She took her time with me and made sure I was comfortable with my car before she let me leave the parking lot. ⭐️⭐️⭐️⭐️⭐️
Great service! Devyn was amazingly friendly and helpful. And she got me a loaner when the repairs were going to take longer than expected. Highly recommended!
This was my first time purchasing a new vehicle, and I had a great experience at World Subaru. Everyone was very patient with my questions and decision-making. David was very helpful. I would definitely recommend them to others!
Accommodating and sensitive to car owner needs and issues. Rudy is always helpful, honest and truly interested in his customers.
Very professional service agent gave detailed estimate of necessary repair charges.. Required work completed on time and on budget.
They were very courteous, they gave us a very good estimate of the time for the service and clearly explained the charges . They did a great job!
Very welcoming atmosphere at this dealership. They have a large selection of different Subaru models and colors to compare. Sales staff and finance department are easy to work with.
We interacted with Fred and Mike and they helped us to make our dream true. Very professional and dedicated team. Love to work with them again.
I always appreciate the prompt service and good communication. Lawrence Chan did a great job of letting me know what was needed and getting the service folks to do it in a very timely way.
So far everything is good….from the salesperson, Dennis, to the service dept. supervisor, Rudy. Everyone was attentive and helpful. Buying experience was smooth. We will consider buying from this dealership for our next car.
Dennis was extremely helpful informative and not high pressure. Tara was great explaiming,th vehicle to me as well. The business offoce also did great
Devin was excellent as well as your other staff especially Mr. Rudy. Devin had me in and out. In time to pick my daughter up
My service adviser Allysa was knowable and extremely helpful. I had to bring the car back right away as the problem wasn't fixed correctly. I was given a loaner to use and a driver came when it was fixed.
Excellent experience always at World Subaru from sakes to service. Great communication when vehicle is being serviced and trustworthy staff who care.
I had a very favorable experience at World Subaru. The Sales & Leasing Rep., Rich Riccitelli, was very upfront, professional, and pleasurable to conduct business with. I did not feel any sales pressure during my purchase. The other staff with which we encountered were also very amicable and pleasing. I was happy with the overall experience.
The dealership is great. The service dept is very helpful & I appreciated the ride home and back to the dealership by Anna. She is a good driver and very kind. The ride is a very helpful service for customers.
Excellent experience with the service department. My service advisor Tyshon Gosein, was very professional, addressing all of my concerns. I recommend there service to others
Very good service department. I waited for my car in a pleasant room with coffee, water and snacks. There were no surprises with my service. I am happy my car is well maintained by a professional staff. Rudolph kept me informed and explained what else needed to be done.
They are simply the best. My salesman Travis is excellent and will do everything he can to make sure that I get everything that I need without any issues. Mike is top notch in the financing department and Ali is just wonderful in explaining all of the cars features and setting up the phone with the car It has been such a an excellent experience. I recommend World Subaru to everyone. Thank You Guys for a seamless experience. 😊👏🏻👍🏻
Great communication and customer service …kudos to Rich and Tara for making the car buying experience a pleasant one! Would definitely recommend
The employees were very patient, knowledgeable, and friendly. First dealer to sell under sticker price.
The service rep Ms Devyn Noya was very professional and kept me updated on the progress. I would recommend her for a promotion. Ms Tara and Mr Miller were courteous and concerned about my time at the establishment. They also need recognition. It would be nice if you provide snacks such as bagels, rolls and muffins. Also an outdoor area would be good since the waiting space area is limited.
Dealership and service department is always very accommodating It is always a pleasure to deal with them
World Subaru is the best! Maintenance Department is great! Rudy, Devyn, and Lawrence take their time explaining everything that is either going to be done or needs to be done to your vehicle. They all are very patient and helpful in answering any questions you may have. Wouldn’t go anywhere else for a car or service other than World Subaru!
These reviews truly write themselves. The World Subaru Team of Tinton Falls, NJ is SECOND to NONE. Mike L, Tara M, Alli M and George N are the absolutely best at everything they do. They don't just treat me like family, I am FAMILY to them. I have purchased 5 Subaru's from them over the years and they are the only dealership I will go to at this point. I trust them with all my business, and more importantly, I trust them with my family. I am a World Subaru of Tinton Falls, NJ Team member for Life.
The guy who signed me in gave me a great discount coupon which really helped. He didn't have to do that! Great service.
Good price, nice staff and good experience. Would recommend to family and friends. Tara gave a great tutorial of car features. JR was a pleasure to deal with.
Tara and Stephanie were the best. Patient nice and easy going. Thank you so much for all the help purchasing our new Forrester.
Sales associates were friendly, helpful, and responsive! I will definitely be getting my next car from World Subaru too!
Devyn was very helpful in helping me understand what needed fixing. While it was somewhat pricey, the cost was still competitive with other services and they got the job (Subaru rear wheel hub replacements) done in less than two hours. My car sounds WAY better than it did before!
Excellent service department! The work on my car was performed well and they kept me updated as the repairs progressed
Tara and Steph were amazing great dealership to work with. Had an easy and nice time dealing with my saleswoman. Thank you for everything!
Love this dealership! Never before have I experienced such a wonderful car company. Service department is awesome. Devyn is exceptional! Super friendly, efficient and great at her job! An emergency sprung up with my 2020 Ascent and they got her fixed within 24 hrs so I could leave for vacation.
Came in for a starting issue on a CPO Crosstrek.. communication was great, issue resolved, no cost under warrantee!
The most courteous and efficient reps of any business I’ve ever encountered. I can’t say enough nice things about them.
Buying a car was never so easy! Kirk, Travis, and Tara were awesome. Travis was the sales person, but never once did I feel like he was "selling" me. He helped us feel good about the process and made sure we were confident in our choices. It was the best experience I have had when purchasing a car. I left feeling like he worked to get me the best deal and I actually felt good leaving the dealership. Tara spent time going over the car with us, she is funny, patient, and so knowledgeable about how the Subaru ...
It is a joyful experience to purchase an automobile from World Subaru. We just purchased our third Outback from World Subaru, and highly recommend this dealership as a place where caring & friendly people work. Tara Mullins was most helpful in assisting me with becoming familiar with the minor differences between this 2024 & our previous 2019 Outback. Thank you, Everyone!
Great customer experience, explanation of services, comfortable waiting area with water, coffee and snacks. Safety checks always recommended before long trips!
My sales rep Stephanie Graybush was super helpful and got me the exact car I wanted within 2 days in stead of in August when the next delivery was scheduled. Tara Mullins the delivery coordinator made sure it was there as early as possible. Thanks to the whole team at world Subaru. I am not a robot 🖖
Professional, courteous, & efficient as always. Everyone is always on top of their profession. Another good experience.
Staffs are very nice and professional. They will let you know what needs to be done and will give you a needed service in the future.
All staffs are very nice and professional. Very knowledgeable and will let you know what is need to be done if any with your car. I will recommend this place.
Always friendly and professional service. Easy to schedule and willing to answer any questions I had.
This our second purchase at world and once again it was a great experience! Girsch was a gentleman and helped us order the Crosstrek that we wanted! Tara took the time to explain in detail all the options and electronics in the Car!!
This was the best experience I’ve ever had in a car dealership in my entire life I would recommend them highly
From meeting Travis at the beginning of my search for a new vehicle, to preparing to leave with my new car after working with Tara, I only have positive remarks to leave. Each was patient and listened to my concerns as well as my requests. I also appreciate that they seemed genuine, not just concerned with me making a purchase. Great employees!!!
Very professional and makes you feel you are being listened to..Kept me informed about what was wrong w/vehicle.
The best Subaru dealership and service department. Tremendous inventory. Excellent sales people. Excellent helpful service department. No reason to go anywhere else for Subaru sales and service.
This is my third car from world Subaru .. Travis is wonderful as well as Tara who took me through the mechanics of the car ..
they honest helpful and answered all my questions
This was my 3rd Subaru from World Subaru and at no point was I ever uncomfortable dealing with my Salesman (Tim Stewart) he guided me through the whole process without any pressure. The whole experience from sales to explaining the details of how to manage all the nuances was done with great pleasure by Nicole . Then going to the Finance Dept.(Mike) their was never any pressure to upgrade any more warranty’s overall I will be back .
I am ver particular with stuff, including buying a car. I want everything in writing. George was very pleasant. He assisted me with getting everything taken care of to buy my car. It is my 1st Suburu. My car was damaged before buying it. It was setup for a service appointment 18 Jan before the purchase was final for free. Tara has called to check up and ask if I had any questions. I have gotten great service. They even got me a better finance rate. I was very happy with my purchase.
Start to finish top rated even during these Unprecedented times
Excellent service. Friendly employees. Clean. Not pleased no employee wore masks. Sitting too tight